Terms & Condition

OVERVIEW
Terms and Conditions
Effective Date: 12/05/2025
Business Name: Rooted In Strength
Location: London, United Kingdom
Contact Email: [email protected]1. Introduction
These Terms and Conditions govern your use of this website and your participation in the health coaching services and programs offered by Serena Vinciguerra / Rooted in Strength (referred to as "we", "our", or "us"). By booking a session, purchasing a coaching package or downloading any resources, you agree to be bound by these Terms.2. Services
We offer the following services:1:1 health coaching sessions, delivered online or in person (London, UK)Coaching packages consisting of multiple sessionsDigital coaching resources, including but not limited to an ebook programThese services are designed for informational and educational purposes only and do not substitute for medical advice, diagnosis, or treatment from a qualified health professional.3. Eligibility
By using our services, you confirm that:You are 18 years or olderYou are accessing services for personal use onlyYou understand that coaching is not therapy or medical treatmentIf you are under medical care or taking prescription medications, you must consult your doctor before making lifestyle changes suggested in coaching sessions.4. Booking and Payment
All coaching sessions must be booked in advance via our scheduling system.Payment is required in full at the time of booking unless otherwise agreed.Prices are listed in GBP (£) and may be updated from time to time.Sessions are non-transferable and for the named client only.5. Cancellation and Refund Policy
1:1 Sessions:You may cancel or reschedule a session up to 24 hours in advance with no charge.Cancellations with less than 24 hours’ notice or missed appointments are non-refundable.Packages:If you decide not to complete a package, refunds for unused sessions are not provided unless required by law.Packages must be used within 6 months of purchase.Digital Products (eBooks/Programs):Due to the nature of digital downloads, all purchases are final and non-refundable.If you experience technical issues accessing the ebook, please contact us for support.6. Disclaimers
The services and resources provided by Serena Vinciguerra/Rooted in Strength are for educational and informational purposes only.
They are not intended to diagnose, treat, prevent, or cure any physical or mental health condition, nor to replace advice or care from qualified healthcare professionals.We are not licensed medical professionals, dietitians, or mental health therapists. All coaching is based on client-led goals and lifestyle guidance, not medical treatment or advice. Always consult your doctor or qualified health provider before making any changes to your diet, exercise, medication, or healthcare routines.Participation in coaching or use of our digital content is voluntary and at your own risk. By using our services, you acknowledge that you are solely responsible for your health decisions.7. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any direct, indirect, or consequential loss or damage arising from your use of our services or website, including reliance on information or suggestions provided during coaching.8. Confidentiality and Data Protection
Your privacy is important to us. Personal data is collected and processed in accordance with the UK GDPR and the Data Protection Act 2018.Session content is treated confidentially unless disclosure is required by law (e.g., harm to self or others).For more on how we collect and use data, please see our Privacy Policy.9. Intellectual Property
All content, including ebooks, tools, and materials, are protected by copyright and intellectual property laws.You may not share, reproduce, or resell any part of our materials without express written consent.10. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.10A. Affiliate Links and Recommendations
From time to time, we may recommend products, services, or resources that we genuinely believe in. Some of these may include affiliate links, which means we may earn a small commission if you choose to purchase through those links—at no additional cost to you.We only promote products that we trust and that align with our mission to support your well-being. However, you are responsible for conducting your own research before making any purchase or health-related decision.We are not liable for the quality, accuracy, or reliability of third-party products or services.11. Changes to Terms
We reserve the right to update these Terms at any time. Updates will be posted on our website with a revised effective date. Continued use of our services indicates your acceptance of any changes.12. Contact
If you have any questions about these Terms, please contact us at:
📧 [email protected]
📍 Based in London, UK